Questions and answers
Frequently asked questions
Does COPS include an anger management curriculum?
No curriculum is promised here. COPS supplies the program administration tools around your curriculum: enrollment, scheduling, attendance, session notes, fees, and documents. Your instructors remain responsible for the content, methods, and standards used to decide whether someone has completed the class.
Can we run voluntary and court-referred groups?
Use program enrollments and referral information to organize the groups your agency delivers. Custom fields can record instructions relevant to each referral. Review the reporting requirements for voluntary participants separately from court-referred participants instead of sending the same disclosure to every referring source.
How do we handle missed sessions?
Staff can record an absence and schedule an appropriate make-up session using the scheduler. Attendance reports show absences and unmarked entries for review. COPS also includes automated alerts and reminders, so staff hear about missed sessions without waiting for a report.
Can we generate a completion certificate?
Merge-tag document templates can produce certificates or letters using client data, and generated-document history records their production. Before issuing one, staff should check attendance against the program’s completion policy. Bring a blank certificate to the demo so the required fields and review steps can be demonstrated.
Is anger management the same as a batterer intervention program?
Do not assume the two services have interchangeable curricula or referral requirements. This page focuses on anger management class operations; the separate BIP page describes administration for batterer intervention providers. Discuss each program’s enrollment, session counts, and reporting needs when comparing the platform.