COPS Practice Management
COPS is practice management software for court-ordered DUI schools and DUI education programs. It tracks enrollments, class attendance, program fees, and payments; generates state and court forms from document templates; produces monthly progress reports as PDFs; and gives clients a secure portal for online payments and documents. Purpose-built for court-ordered programs, not adapted from generic EHRs.
DUI schools live or die by compliance paperwork: state-mandated forms, verifiable attendance, fee reconciliation, and monthly reporting to courts and probation. COPS was built for exactly this workflow and already runs DUI program operations in production.
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COPS features
document templates with merge tags generate per-client forms (intake packets, state forms, progress letters, completion certificates); monthly reports module with drafts, finalization, PDF generation, and history; court/attorney report type; document history report shows what was generated, for whom, when.
fee schedules and fee types per program; balances and full transaction history per client; Stax payment gateway (card, ACH, PayPal invoice, refunds, saved payment methods); client portal online card payment with payment history and printable receipts; payment and fee-payment reports.
tri-state attendance per scheduled class (attended / absent / unmarked); bulk roster marking from the staff dashboard calendar; kiosk self check-in with signature capture and a timestamped audit-trail note; attendance reports with CSV, Excel, and PDF export.
client portal with MFA login (email one-time passcode), balance and online payment, document download/upload, profile self-edit, and self-service password reset.
Compare your options
| DUI school need | Spreadsheets | Generic EHR | COPS |
|---|---|---|---|
| State forms & monthly court reports | Rebuilt by hand per client; version chaos | Clinical note templates; state DUI program forms rarely supported | Merge-tag document templates; monthly reports with draft, finalize, PDF, history |
| Attendance proof for courts/DMV | Manual logs; hard to audit | Session notes, weak court reporting | Tri-state attendance, kiosk signature check-in, attendance reports with PDF export |
| Fee plans, balances, collections | Tabs and formulas that break | Insurance-billing focus; weak program-fee tracking | Fee schedules, balances, Stax card/ACH/PayPal invoice, portal self-pay, receipts |
| Client self-service | None | Patient portals, not court-program status | Client portal: MFA login, balance, pay online, documents, profile edit |
| Program reporting | Pivot tables rebuilt each month | Export then reformat | 11 built-in report types plus saved, re-runnable custom reports |
| Audit trail | None | Partial | Full staff audit log plus document and generation history |
COPS production runs on dedicated AWS infrastructure with KMS encryption at rest for the database and document storage, TLS encryption in transit, and a full audit log of staff activity. COPS is a HIPAA-track platform: HIPAA-capable infrastructure is in place, and production HIPAA service requires executed Business Associate Agreements and HIPAA configuration before any protected health information is stored. Tell us about your compliance requirements during your demo.
Questions and answers
Yes. Document templates with merge tags populate client data into intake packets, state forms, progress letters, and completion certificates. Existing programs' templates have been migrated from the legacy COPS system, and new templates can be built from your current forms.
Yes. The client portal supports online card payment with payment history and printable receipts, and staff can process card, ACH, and PayPal-invoice payments — including refunds — through the integrated Stax payment gateway.
Every scheduled class carries tri-state attendance (attended, absent, or unmarked), rosters can be marked in bulk from the dashboard calendar, and kiosk check-in captures the client's signature with a timestamped audit note. Attendance reports export to CSV, Excel, or PDF.
Yes. Monthly reports are drafted, finalized, and stored as PDFs with full history. Court/attorney reports and nine other standard report types are also built in.
Yes. Six production programs have migrated to COPS from a legacy system — more than 15,000 client records including fees, payments, attendance, and documents — and new tenants can import clients directly through the app.
Yes. COPS has online signup with a free trial you can start yourself. Book a demo if you would rather see the full workflow first.
COPS for other programs
COPS also serves drug courts, mental health courts, batterer intervention programs, private probation, parenting classes, and DUI schools — see all court-ordered program software.
